Privacy Policy
Last Updated: July 2026
1. Information Collection
When you purchase custom accessories from FORGEDLAYER, we collect personal information necessary to print, calibrate, and dispatch your order. This includes:
- Contact details: Name, Email Address, and Phone Number.
- Delivery details: Physical Shipping and Billing Address.
- Order parameters: Product specifications (color choice, custom engraving names).
2. Payment Data & Secure Gateway Transaction
Your payment is processed securely through encrypted, PCI-DSS compliant third-party payment gateways (Stripe and Tabby Split Payment).
We never store or have access to your credit card details or bank account credentials. All transactions are securely encrypted using standard Secure Socket Layer (SSL) protocols.
3. How We Use Your Information
We utilize customer details solely to facilitate the e-commerce transaction:
- Processing your payment and managing your shopping cart queue.
- Manufacturing calibration: verifying the custom dimensions/colors.
- Logistics: sharing address and phone coordinates with our express UAE delivery couriers.
- Support: communicating order confirmation status and tracking numbers via SMS or Email.
4. Data Retention & Third-Party Disclosure
We retain order details in our local customer database to assist with future replacement prints or hardware updates. We do not sell, lease, trade, or distribute your email addresses or mobile numbers to third parties for marketing purposes.